Return Policy

Shadowbox Press values its relationship with you. If you are, for any reason, not completely satisfied with your purchase from Shadowbox Press you can return the product to us for a refund.

Any product can be returned within thirty (30) days of purchase, provided it is in like-new condition.

To return a product, contact us:

By Phone:

888-796-6333 (toll-free) • Mon - Fri, 9 a.m. - 5 p.m. (EST) (excluding holidays)

By Email:

Please include your name, address, order number (sent to you via email after ordering), and tell us the reason you're requesting a refund. We take customer feedback very seriously and use it to constantly improve our products and quality of service.

Damaged Items

Please report any damaged or missing items within seven (7) days of delivery by phone or by email at the contact information listed above.

Mail your returned or damaged items to:

Shadowbox Press
P.O. Box 268
Richfield, OH 44286